4. Complete Customer Due Diligence

1. Once the survey is completed, you will be directed to the Coinut Identity Verification Screen. Fill in the required information as accurately as possible

2. Prepare a valid, government-issued ID. Fill up the required information. Take a photo of your ID and click on the "Choose File" button to upload the photo your ID. Click on the 'I hereby certify' checkbox once you're satisfied with the information you've provided and have understood Coinut's Terms and Conditions, Privacy Policy, and Coinut's Risk Warning"

3. The 2nd part of the Coinut Identity Verification System is the Liveness Test. Click on the 'Start Liveness Test' button to begin the process.

4. You will be prompted to Get Ready for your video selfie. Click on the 'I'm Ready' button to begin and follow the instructions on the screen.

5. The final step of the Coinut Identity Verification system is Address Verification. Fill in the required information and prepare the following documents to upload to your Coinut Profile:

- Bank Statement
- Utility Bill (Electricity, Phone, Water, Internet)

The documents should not be older than 3 months

6. The submitted documents must be full-sized (no cropped images). Further details can be found here. Customer Due Diligence approval takes 1 to 3 working days.

We will send you an email if any updates are required regarding the Customer Due Diligence documents you've submitted.

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