4. Deposit & Withdraw SGD

Deposit SGD using iBanking (FAST).

You can deposit SGD directly into our bank account using iBanking (FAST). Please follow these steps to deposit.

1. Choose "SGD" in "Select Currency". You will be able to see our bank account details, which is masked in the following picture but can be seen on your wallet page. It is important to include the "Message" as a reference during making the transaction. The deposits are usually processed in 4 hours. More details are here. 

2. Please remember to submit a deposit request by filling up the amount that you have deposited. We are unable to process deposits without a deposit request is submitted.

3. You are able to check your pending deposit requests here. If you have deposited to us but you have not received it and there is no pending deposit on this page, that means you have yet to submit an SGD deposit request.

4. Once processed, it can be checked at "SGD Transferred History". It usually takes less than 4 hours during working our hours to process. Deposits out of working hours take one day in general. 

Note:

1. Users are able to deposit SGD without adding a Singapore bank account.
2. The minimum deposit is S$100.
3. The maximal deposit amount is S$5000 
4. Deposit your funds only via FAST Transfer. We do not support GIRO at this moment. 
5. Only transfer with your own bank accounts. Deposits from third-party bank accounts will be rejected. The funds will be refunded to the same account that made the transaction, and a S$5 processing fee will be charged.  
6. Users who submit an invalid deposit transfer will be treated as mischief and would get your account disabled without any notice. 

Withdraw SGD using iBanking (FAST)

Please follow these steps to withdraw SGD to your bank account.

1. Choose "SGD" in "Select Currency". Scroll down & fill-up the form. The one-time password is referring to the password that is generated through an authenticator (i.e: Google Authenticator). More details can be found here. 

2. Please make sure you have verified your bank account with us. The withdrawals will only be made to the verified bank account. Kindly take note that the minimum withdrawal amount is SGD 60.

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