Requirements for Bank Account Verification

To withdraw in SGD, you must first verify your bank account on the SGD funding page under the section of "Manage Bank Accounts". You may refer to How Can I Add Singapore Bank Accounts? for the detailed steps. 

Requirements 

The following information must be seen on your bank statements:

1. Name:  Must be a match with the KYC documents you have submitted
2. Address
3. Issued Date: Must be dated within 3 months from the date of submission
4. Bank Account Number 
5. Bank Logo
6. Header and Footer: Top and bottom portions of the statement

The bank statement must be uploaded in a full-page form without cropping. However, you are able to hide or blur out the sensitive information (balance etc) without cropping the document. 

Do not have a bank statement?

If your bank account issues only a Passbook instead of bank statements, you may upload the first page of your passbook. Make sure that the uploaded document includes:-

1. Name: Must be a match with the KYC documents you have submitted
2. NRIC: Must be a match with the KYC documents you have submitted
3. Bank Account Number 
4. Bank Logo

To avoid delays when verifying your account, make sure that these documents are:

• Must fulfill the above-stated requirements
• Entirely visible (every single detail must be readable without any blur)
• Take the photos somewhere brightly lit
• Turn flash off to avoid glare on your documents
• In high quality, unobstructed and not cropped
• We recommend you upload in PDF form rather than image format.