FAQs
How to Start Trading (SG users)
- How to start trading? (SG)
- 1. Create an Account
- 2. Complete Customer Due Diligence
- 3. Add Bank Account
- 4. Deposit & Withdraw SGD
- 5. Buy Bitcoin, Litecoin, Ethereum with SGD
How to Trade Cryptocurrencies?
- 1. Create an Account
- 2. Complete Customer Due Diligence
- 3. Deposit Cryptocurrency
- 4. Buy Bitcoin, Litecoin, Ethereum
- 5. Sell Bitcoin, Litecoin, Ethereum
- 6. Trade on the Exchange
Learn to Trade Cryptocurrency Effectively on our Platform
What is Customer Due Diligence?
- Liveness Test
- How Can I Complete Customers Due Diligence?
- What is Customer Due Diligence?
- Do I need to do CDD?
- What ID documents do you accept?
- What proof of address documents do you accept?
How can I Deposit / Withdrawal SGD?
- SGD Deposits and Withdrawals
- Corporate Users' XSGD Deposits and Withdrawals
- Requirements for Bank Account Verification
- Where is your bank account information?
- How Can I Add Singapore Bank Accounts?
- How Can I Deposit Singapore Dollars (SGD)?
How can I Deposit / Withdrawal Cryptocurrencies?
- How to Declare Your Wallet Address (SG Users)
- Verify Your Crypto Deposit
- How Can I Deposit Cryptocurrencies?
- How Can I Withdraw Cryptocurrencies?
- What Is The Processing Time for Cryptocurrency Transaction?
- Risk Withdrawal Address